Child Support Services
Available to parents and/or nonparent caretakers of minor children.
Mecklenburg County’s Child Support Services works to enhance the quality of life for children and families through the efficient and timely provision of child support services. Services are available to anyone, regardless of income, who is the custodian responsible for a child, who is a noncustodial parent, or who is owed arrears from a court order in which ongoing support has ended.
Families who receive public assistance through Temporary Assistance for Needy Families (TANF) are automatically referred to the local Child Support Services office. Cooperation with efforts to pursue paternity and support is required as a condition of eligibility for assistance.
If you do not receive public assistance, you may apply for child support services by completing an application and paying an application fee at a local Child Support Services agency.
Notice: The Child Support Services program is not authorized to help with some issues that may seem similar to child support, such as custody, visitation, or property settlements. You may want to contact a private attorney to discuss these concerns.
Tools and Resources
- Apply for Child Support
To apply for child support, you will be required to upload a current Photo-ID, a copy of your social security card, a copy of your child(ren)s Birth Certificate, and Affidavit of Parentage if your child(ren) was born out of wedlock.
- Access the Child Support Debit Card (NCKIDSCARD)
The smiONE™ Card gives you fast, direct access to your payments, along with convenient tools and flexible solutions to help you manage your money, your way.
- NCDHHS eChild Support
24-7 access to case information. To access child support information online you will need to register your account in NCID.
- Make Child Support Payments
You may use your Mastercard®, Visa®, Discover Card®, or American Express® to make a child support payment. The service fee for using this service is 2.5% and is separate from your child support obligation. If you have questions about this pay method, contact Smart e-Pay Customer Service at 1-877-361-5437.
Requesting and Submitting Applications
Pick up or submit an application at your local Child Support Services office. Applications available in English and Spanish if you wish to fill out your application at home prior to your visit.
Call 1-800-992-9457 to receive an application by mail. You may then submit that application in-person by visiting your local Child Support Services office.
Submit your application directly to NCDHHS by filling out this online application.