CRC entrance at Valerie C. Woodard Center

Department of Community Resources

Dedicated to strengthening Mecklenburg County by ensuring the basic needs of individuals and families are met.

The Department of Community Resources provides individuals and families with immediate access to a diverse range of Mecklenburg County Health and Human Services programs and community partner services in Community Resources Centers throughout the County.

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All AccessPoint

Submit your required documents online, get the services you need. 

Save time. Stay safe. Get the DSS Services you need.

Apply for Benefits

Apply for Energy Assistance, Food & Nutrition Services, Medicaid, and Work First/TANF Assistance.

Programs require additional evaluation for eligibility. If approved, you will receive notification of start and end dates for your benefits.

Need help paying your heating, cooling and other energy bills?

Tools & Resources

  • ​My CRC Connection Tool

    Complete this questionnaire to learn about benefits you may be eligible to receive.

  • CRC Customer Feedback

    Provide feedback on your Community Resources Center experience.

  • North Carolina ePass

    Apply for benefits and services in North Carolina.

  • File a Complaint

    If you have a complaint or would like to schedule a hearing related to a program, service, or worker.

  • Report Fraud

    Report suspected welfare fraud in Mecklenburg County. It is against the law to make false statements or to willfully withhold information when applying for public assistance.