Apply for Benefits
Printable pdf applications for Food & Nutrition Services, Medicaid, Work First Cash Assistance, Energy Crisis Intervention Program (CIP) and Low Income Energy Assistance Program (LIEAP) at North Carolina ePASS.
Paper applications can be returned in person, by mail or dropped off at either DSS location.
- Wallace H. Kuralt Centre- 301 Billingsley Road, Charlotte NC 28211
- Community Resource Center- 3205 Freedom Drive, Charlotte NC 28208.
Applications can also be returned by fax 704-353-1325.
You can apply by phone or request that an application be mailed to you by calling 704-336-3000.
What do I need? The caseworker will check all electronic data sources and other available records for financial and non-financial eligibility factors. You may be asked to provide documentation to complete your application if the eligibility information is unavailable within the agency or from electronic data sources.
Examples of eligibility factors:
- Medical bills
- Immunization records
- Proof of household expenses (rent, utilities, etc)
How do I renew my benefits?
All assistance programs require additional evaluation and renewal at least every 6 or 12 months. If your application is approved, you will receive a notice informing you of benefit beginning and end dates. For additional information about renewals for each program, please call the Economic Services Division Call Center at 704-336-3000.